India Business Checklists is directed toward professionals who are exploring the opportunity that the Indian economy can offer their business. It covers essential elements of doing business in India, from basic travel tips to various business and legal issues. Coverage includes health & safety, etiquette & expectations, market entry strategies, types of business entity, evaluating risk, choosing a location, distribution channels, HR issues, tax structures, the legal system, dealing with corruption and much more. Case studies from Coca Cola, Crocs, Audi, Vodafone, Amway & many others.
Introduction.§§Introduction: Boom Town!§§§Basic Facts.§§§History: You Don't Need Much But A Little Helps.§§§Box: Historic names and references.§§§Politics in a Page.§§§Box: The Nehru-Gandhi Clan; Other Major Political Figures.§§§The Economy.§§§Why Everyone Talks of "Liberalisation".§§§The Government.§§§Box: The Ministries§§Part 1 Preparing for India.§§§I.1: Getting Started.§§§I.2: Planning your India Trip.§§§I.3: Hotels and Hotel bookings.§§§I.4: Plan for All Seasons.§§§Box: List of 2008 Holidays.§§§I.5: Getting Around Inside India and Locally.§§§I.6: Meetings and Entertaining.§§§I.7: Dealing with English Comprehension.§§§I.8: Etiquette and Expectations.§§§I.9: Food and Hospitality.§§§I.10: Dealing with Stereotyping and Prejudice.§§§I.11: Health and Safety.§§§I.12: Sensitivities.§§§Box: Coca Cola in India.§§§I.13: Warnings from the Twice Shy.§§§Part 2 Entry To India.§§II.1: Planning for India.§§§II.2: Market Entry Strategies.§§§Box: Case Example-Audi.§§§Box: Case example: Crocs India.§§§II.3: Exporting to India.§§§II.4: Selecting an Agent.§§§II.5: Countertrade and Offsets.§§§II.6: A Presence in India.§§§II.7: Setting up a Representative or Liaison Office.§§§II.8: An Indian Company.§§§II.9: Start-up Vs Acquisition.§§§II.10: Business Connection.§§§Box: The Vodafone Story.§§§II.11: Considering India as an Offshore Centre.§§§II.12: Planning for an Offshore Operation.§§§II.13: Evaluating Risks in Outsourcing / Offshoring.§§§Case Study: A Captive IT Centre for a Health Care Company.§§§II.14: Selecting an Outsourcing Providerp.§§§II.15: Managing an Offshoring Effort from Overseas.§§§Case Study: Robert Bird Group's Arrangement with Ramtech.§§§Case: An American Outsourcer speaks off the record.§§§II.16: Manufacturing in India.§§§II.17: Choosing a Location.§§§Box: Ranking the States.§§§II.18: Locating to a Special Economic Zone.§§§Box: Controversies around Special Economic Zones.§§§Part 3 Managing in India.§§§III.1: Understanding the Indian Market.§§§Box: The Case of Amway India: Adjusting to the Market.§§§III.2: Surveying the Market - How large is the Opportunity?§§§III.3 : Accessing India's Rural Market.§§§III.4: Advertising and Promotion.§§§III.5: The Special Case of Retail.§§§III.6: Distribution Channels.§§§III.7: Human Resources.§§§III.8: Labour Troubles, Retrenchment, and Dismissal.§§§Box: Voluntary Retirement Scheme Conditions.§§§III.9 Finding People.§§§III.10: Retaining Employees.§§§III.11: Managing Employees.§§§Box: Case Example: Training Call Centre Employees.§§§III.12: Expatriates, NRIs or Local Manager as Country Head?§§§III.13: Adjusting to India as an Expatriate.§§§III.14: Schooling for Expatriate Children.§§§III.15: Living in India: Logistical Issues.§§§III.16: The Problem of Premises.§§§III.17: Operating Against the Odds.§§§III.18: Taxes.§§§Box: Tax Structure.§§§Box: The Mauritius Issue.§§§III.19: The Legal System.§§§III.20: Intellectual Property Protection.§§§III.21: Dealing with Corruption.§§§Box: Is Corruption Getting Better or Worse?§§§Box: The Right to Information Act, 2005.§§§Appendices.§§§Acronyms.§§§Additional Sources.
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